I've there today (12/9/2017) and its a pleasure give them this review. Exceeded expectation. Good service, awesome on customer attention. They live their dreams there. Highly recommend. So thankful to solve my car's problem after many other place couldn't.
This is a great family owned auto parts shop. They also do some repair work but they don't advertise this. They have been just over half the cost of other places the last half a dozen times I have called around looking for parts. Give them a try!
I've set foot in Saitta Auto Supply three times, and every single time, I got a dose of bad attitude. My third time was my last.
If you want anything machined and you don't want to pay extra to put it through the parts washer, be prepared for a lecture about what a cheap SOB you are and how your "dirty" parts are going to break his machines.
The honesty is great. I had to have some work done on my honda and they were honest in saying that there were possible other reason for the problem and they didn't want to just start changing parts and charging for the work. We worked out the best option together and I was very satisfied with this level of honesty. Saved me a lot of money in the long run.
I highly reccomend Saitta. I saw some comments about getting attitude on 3 separate occasions. I find that some of them just get to the point and others are more social. Either way, I have brought my car there for repairs and they have always been fair in price and the work has been done well. That's what really counts.
If you bring in drums or rotors that were purchased anywhere but Saitta, get ready for an earful about what a terrible person you are for buying from "corporate" stores and then trying to bring him your business. He'd prefer to chew you out and send you out the door than win your business, which is precisely what he did on my third and final trip.
Wow - I just called and the guy on the other line was really rude. I've never written a review before but it was such a bummer I had to mention it. I will drive out of my way to avoid doing business with these guys. Bad attitude!
And don't you dare set your drums or rotors on the mat on his counter - he'll give you a short lecture about not damaging his counter. God forbid anyone bring brake parts into a parts shop.
Saitta Auto Supply is a US Car Repair based in Ballwin, Missouri. Saitta Auto Supply is located at 15046 Manchester Rd, Ballwin, MO 63011, USA.
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