My university contracts with Jetz for laundry machines and dryers in all the residence halls on campus, and it is possibly the worst laundry service in St. Louis. I have never ONCE been to the laundry room and seen all the washers and dryers working in perfect order. There is always at least one washer or dryer that is out of order. Oftentimes there are multiple machines that are not usable. For example, today there are three broken dryers, which meant that many people were stuck waiting for an empty dryer to put their laundry in. Last year, I recall seeing the Jetz vehicle parked outside my residence hall, so I assumed they were here to fix all the broken machines. The machines were not fixed. Instead, all they did was come in and put stickers on the broken machines saying they were out of order. I started this school year off in the same residence hall only to find there were still broken machines. Currently there are three broken dryers and one broken washer (the washer has been out of order for probably about a year). All of the machines also seem very old, which is probably why they break so often. This company has caused a lot of frustration among the residents here. It is unacceptable to constantly have broken machines when there are 600+ residents in one building who all have to make use of one laundry room. Please don't use Jetz if you are looking for a commercial laundry service because they really don't seem to care about the satisfaction of the people using their services.
Jetz Services Co is a US Laundry based in Ballwin, Missouri. Jetz Services Co is located at 2408 Clarjon Dr, Ballwin, MO 63021, USA.
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